FAQ

We have always celebrated innovation, so we are proud to bring the classroom into your home with our new online Language classes! Our focus is on better learning outcomes for online classes through our experienced teachers who are all qualified Language teachers as well as through a combination of:

1. virtual learning
2. online collaboration with other students and
3. self-study

When you learn a language online with T.A.L.C, lessons will be delivered through Skype or Zoom, great platforms for remote learning that work from any desktop, tablet or phone. If you have any technical issues and need support after enrolling the course, we are here to help you 🙂

We have added a link on our website from where you can attend your scheduled class directly. You can also download these applications through the links below:

1. To download Skype please go to: https://www.skype.com/en/
2. To download zoom please go to: https://zoom.us/

We have designed a program that covers all the effective methods for language study- great interaction with the students through one of  the platforms mentioned above, Materials adapted to the student’s level and needs, teachers who are here to support your learning process even outside the virtual class.

You can start whenever you feel ready 🙂

First you need to send us an e-mail with your availability (dates and timeframes) and the desired frequency for the classes.

Then you can book your your first class (you receive 50 % discount for the first lesson).

We offer courses both for children and adults.

Parents with children that are minimum 4 years old are welcome to contact us for our fun classes for children.

Definitely! We offer 50 % discount for the first class. To book your trial lesson, you just need to contact us and specify your availability.

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First, you need to pay for the trial lesson (you get 50 % discount). If you decide to enroll a language course after your first lesson, you will have to pay for minimum 5 classes in advance.

Through our collaboration with PayPal, we can accept credit card, debit card payment and you can also pay directly from your PayPal account, if you have one. If you would like to make payment through a Bank-T0-Bank transaction, please contact us for more details on how to proceed.

Yes, you can extend your course but should you postpone your program, you will break the flow of your learning experience.

We highly recommend booking a minimum of 4 weeks at a time. If you are not sure if our online Language course will fit your needs, kindly contact us and request a trial lesson!

We offer interactive classes, free materials and advice even outside the classroom on how to become fluent or improve your language skills day by day.

We offer both 1-to-1 and group classes.

We give from 30 % to 50 % discount for each student in a virtual group class. Please do not hesitate to contact us to receive our group classroom deals if you want to study together with your friends or family.

Our teachers live both in Wester (GMT+1) and Eastern Europe (GMT+2) and the classes are held between 7 a.m. (GMT+1) and 7 p.m. (GMT+1).

Please book your seat or send us your availability during these timeframes.

Yes. Your teacher will do his/her best to find a new suitable time frame for your class. However, in case your new schedule does not match with your current instructor’s, you will have the option to continue the course with another tutor.

All our academic team are experienced and qualified Language teachers. They are based both in Eastern and Western Europe.

All our teachers meet the qualification requirements and are accredited by compliance bodies.

We advise you to take at least 2 classes a week (2 hours). The frequency can be chosen by students depending on one’s availability and on how fast one is willing to learn or improve the studied language.

In case a student cannot join a class, he/she can cancel it free of charge as long as he/she informs the teacher at least 2 hours before the course starts and needs to recover it when it’s possible.

If you don’t have a Skype or Zoom account already, you will receive an email from T.A.L.C with your username and password to use for Skype/Zoom.

Simply follow the instructions to log into Skype/Zoom and if you have any issues or you haven’t received this email with your credentials, please contact us at the following email address (depending on the time slot you have chosen):

[email protected]

The person in charge of the scheduled time slot will be in touch with you.

Please keep checking your emails!

PS:

You can also watch a YouTube video for guidance on how to set up Skype and Zoom.

You can contact us by phone and together we will find another schedule (so you can recover your class).

You need to speak to your teacher; you can do this easily within the Skype/Zoom chat function or by sending us an e-mail.

Yes, T.A.L.C has a homepage banner announcing the new platform and courses with all the necessary information and instructions on enrollment.

Yes, during the demo class we will also be able to evaluate your level.

We’re working on a variety of Language courses, but for now, we are only offering general courses based on the fundamental skills.

You can add One-to-One lesson which can be focused on exam preparation programs.

You need to contact us at least one day in advance before your trial lesson.

Assessments are completely personalized and you are tested based on your teacher’s recommendation (based on your participation in class and on collaborative tasks).

Yes, you can certainly repeat a language course level. However, we recommend you contact us prior to your re-enrollment and see how we can help you or perhaps offer you a discount.